Privacy Policy

At The Elegant Fork, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our store.

Information We Collect

We collect all types of data necessary to operate our store and improve your experience, including:

Personal identification information: Name, email address, phone number, billing and shipping address.
Order & transaction data: Purchase history, payment details (processed securely via payment gateways), and order preferences.
Device & browsing data: IP address, browser type, pages visited, time spent on site, and referral source.
Marketing data: Email marketing preferences, campaign interactions, and promotional responses.
Analytics data: Collected via tools such as Google Analytics to understand site traffic and user behaviour.
Cookies & tracking data: Used to personalise your experience and remember your preferences.

How We Use Your Information

To process and fulfil your orders.
To communicate order updates, shipping notifications, and support responses.
To send promotional emails and offers (you may opt out at any time).
To improve our website, products, and services through analytics.
To comply with legal obligations.

Data Sharing

We do not sell your personal data. We may share data with trusted third-party service providers (e.g., payment processors, courier partners, analytics platforms) solely to operate our business. All third parties are required to maintain the confidentiality of your information.

Data Security

We implement industry-standard security measures to protect your data from unauthorised access, alteration, or disclosure.

Your Rights

You have the right to access, correct, or request deletion of your personal data. To exercise these rights, please contact us directly.

Cookies

Our website uses cookies to enhance your browsing experience. You can choose to disable cookies through your browser settings, though this may affect certain features of the site.